Frequently Asked Questions
Everything you need to know about your journey to better sleep.
What is the standard delivery timeline for mattresses?
Most mattresses are delivered within 7 to 10 business days. Custom sizes may require an additional 3 to 5 days for manufacturing and quality testing.
Do you offer a trial period for your mattresses?
Yes, we offer a 100-night risk-free trial on our signature mattress ranges. If you are not satisfied within this period, you are eligible for a full refund or exchange.
How do I care for my Duroflex mattress?
We recommend using a waterproof mattress protector and rotating your mattress 180 degrees every 3 months to ensure even wear and longevity.
What payment methods do you accept?
We accept all major credit and debit cards, net banking, UPI, and popular digital wallets. We also offer No-Cost EMI options on select bank cards.
Is there a warranty on your furniture and bedding products?
Our mattresses come with a warranty ranging from 5 to 10 years depending on the model, while our furniture and accessories carry a standard 1-year limited warranty.
How can I track my order?
Once your order is dispatched, you will receive a tracking link via SMS and email. You can also track your status directly through the 'My Orders' section on our website.